Privacy Policy
Macrise Travel & Tourism is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tourism services. By accessing our website or booking our services, you agree to the terms of this Privacy Policy.
- Scope of This Policy
This Privacy Policy applies to all international clients and website visitors who access our website or use our travel and tourism services for destinations within Pakistan.
- Information We Collect
We may collect the following types of information:
• Personal Information: Name, nationality, passport details, contact number, email address, residential address and travel preferences.
• Booking Information: Travel dates, itinerary details, accommodation preferences and payment-related information.
• Technical Information: IP address, browser type, device information and website usage data.
• Media Content: Photographs and videos taken during tours, subject to client consent.
- How We Use Your Information
Your information may be used for the following purposes:
• To process bookings and provide travel services
• To communicate regarding itineraries, confirmations, and updates
• To comply with legal and regulatory requirements
• To improve our services and website experience
• For marketing and promotional purposes (photos/videos only, with implied consent)
- Sharing of Information
We do not sell or rent your personal information. Information may be shared only with:
• Hotels, transport providers, and service partners necessary to deliver the booked services
• Government or regulatory authorities when required by law
• Professional advisors or service providers under confidentiality obligations
- Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
- Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting or regulatory obligations.
- Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may control cookie settings through your browser preferences.
- International Data Transfers
As we serve international clients, your information may be processed and stored in Pakistan. By using our services, you consent to the transfer of your information to Pakistan, where data protection laws may differ from those in your country of residence.
- Children’s Privacy
Our services are not directed toward children under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors without such consent.
- Your Rights
Subject to applicable laws, you may request:
• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data (where legally permissible)
Requests may be made by contacting us through our official communication channels.
- Marketing & Media Consent
While client privacy is our priority, you grant Macrise Travel & Tourism the right to use photographs or videos taken during tours for marketing and advertising purposes only, without compensation. If you wish to opt out, you must notify us in writing prior to or during the tour.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
- Governing Law
This Privacy Policy shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
- Contact Us
For any questions or concerns regarding this Privacy Policy, please contact Macrise Travel & Tourism through our official website or email communication.
